Privacy Policy — Aap Ka Information Kaisa Surkshit Rehta Hai
ck7 par aap ka har piece of information encrypted rahta hai aur hamara team 24/7 account security monitor karta hai. Hamara privacy policy saaf hai — hum batate...
Hamara Privacy Posture Aur Jurisdiction
ck7 Pakistan aur supported ilaqon mein operate karta hai, jahan local qanoon ijazat deta hai. Hum aapka naam, email, phone number, aur payment details sirf account verification aur withdrawal processing ke liye collect karte hain. Aapka gaming activity (bets, winnings, login times) hamara systems mein logged rehta hai transaction history ke liye. JazzCash, Easypaisa, SadaPay aur Raast deposits directly aapke registered mobile
number se link hoti hain — hamara platform sirf transaction ID store karta hai, full banking credentials nahi. Aap apna account data anytime aur information delete request anytime submit kar sakte ho hamara support channel ke through. Hum third-party ad networks ya data brokers ko aapka information sell nahi karte.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Aapke Privacy Questions Ke Liye Support
Email Support
[email protected] par apna privacy concern likho. Hum 48 ghanton mein reply dete hain aur aapka request ko confidential rakhte hain.
Live Chat
Hamara in-app support chat (24/7 available) pooch-taach ke liye ready hai. Aap directly bata sakte ho ke aapka kaunsa data verify karna hai.
Account Settings
Aapka profile menu mein 'Privacy & Data' section hai jahan aap download kar sakte ho aapka full data record ya deletion request file kar sakte ho.
Hamara Data Protection Standards
Encryption
Sab information TLS 1.2+ encryption mein transfer hota hai. Aapka password hashed format mein store hota hai — hamara team bhi plaintext form nahi dekh sakte.
Access Control
Sirf verified staff members ko aapka account data access mil sakta hai verification ya dispute resolution ke liye. Har access log rehta hai audit trail mein.
Payment Isolation
JazzCash, Easypaisa, SadaPay aur Raast transactions hamara payment gateway ke through process hoti hain — hamara servers mein banking credentials store nahi hoti.
Retention Schedule
Closed account ke baad aapka personal data 90 days mein securely delete ho jata hai, legal hold exceptions ke saath. Gaming logs 7 saal retain hote hain.
Regular Audits
Hamara infrastructure quarterly security assessments se guzarta hai. Vulnerability reports internally track hoti hain aur patches immediately deploy hote hain.
Incident Response
Agar koi data breach detect ho to affected users ko 24 ghanton mein notify karte hain aur authorities ko report file karte hain jahan required ho.
Hamara Policy Across Sab Regions
| Single Privacy Standard | Chahe aap Pakistan mein ho ya kisi dusre supported ilaqe mein, hamara core privacy rules same rehte hain — no third-party selling, no ad tracking. |
|---|---|
| Local Payment Respect | JazzCash, Easypaisa, SadaPay aur Raast har ek ke paas alag alag security protocols hain; hamara platform har ek ke requirements follow karta hai. |
| Data Portability | Aap anytime apna account data export kar sakte ho CSV format mein — game history, deposits, withdrawals, personal info sab included. |
| Withdrawal Verification | Pehli withdrawal par hum identity confirmation mangta hain (ID scan) anti-fraud ke liye. Ye standard banking practice hai Pakistan mein. |
| Marketing Opt-Out | Hum promotional emails sirf tab bhejte hain jab aap opt-in karo. Account settings mein email preferences anytime toggle kar sakte ho. |
| Cookie Transparency | Hamara website basic cookies use karta hai session management aur security ke liye. No tracking pixels ya third-party analytics installed hain. |
| Policy Updates | Jab privacy policy update hota hai to 30 days notice de dete hain. Major changes ke liye email notification bhi bhejte hain. |
Aapka Account Kaisa Protected Rehta Hai
Two-Factor Authentication
Login ke time email ya SMS se verification code bhejte hain. Account settings mein authenticator app bhi link kar sakte ho extra security ke liye.
Session Timeout
Inactive sessions 30 minutes baad automatically logout ho jate hain. Public Wi-Fi par bhi safe reh sakte ho kyunke connection encrypted rahta hai.
Withdrawal Hold Verification
Pehli withdrawal request par 24 ghante hold rahta hai fraud check ke liye. Identity verified ho to next withdrawals faster process hoti hain.
Account Recovery
Agar access lose ho to email verification ya SMS code se account recover kar sakte ho. Hamara support team 24/7 additional identity checks mein help karta hai.
Dispute Resolution
Gaming disputes ya payment issues ke liye ticket system hai. Resolution 5-7 business days mein hota hai with full documentation provided.
Privacy Breach Protocol
Agar aapka data compromise suspect ho to immediately password reset karwate hain aur account activity review karte hain hamara fraud team.